Automations are executed when they are trigged by an external event. Supported trigger types are:
Scheduled automations define a recurring schedule and are triggered on that schedule by the Verint Community Job Server.
Automations that subscribe to one or more API events are triggered whenever the subscribed event occurs within the Verint Community platform.
Manually triggered automations can be triggered by other scripted components in Verint Community (widgets, themes, other automations) or by plugins.
Automations enabling HTTP triggering are exposed as extensions to the REST API enabling web-based clients to trigger the automation.