How to set employee permissions for responding to forum threads

Matt Nevill , Application permissions do override group permissions when they are set for the same role.  If a site role registered users has the group level permission to create a forum post, and you customize the forum permissions and remove the permission for registered users, this will cause the registered users to not be able to create posts in the specific forum.  However, if members of the registered users role are also a member of another role that still has the permission, you would have to explicitly remove the permission from that role within that forum application.

Thanks for the confirmation.  That is my understanding as well, but it took a lot of reading and conversations for it all to finally make sense.  If some example scenarios using both site and group roles could be added to the documentation I think that would be very helpful to new Verint admins.  It would be especially nice if it could be a video explanation.

Hi Brian Dooley I was hoping you could help with a follow-up question.  Let's assume a user has the roles Everyone, Registered Users, Employee, and they also join a public group making them a Member.  How would you setup the permissions for the site roles and the member role on the group *and* application level so a regular user can create a post but an employee cannot?  

If you can fill in this table with "box checked" or "box not checked" for each permission in the Group and Application columns, that would really help clear up some confusion on my part.  Thanks.