anyone lead an AMA (ask me anything) on Verint Forums?

Hi,

We are preparing an ask-me-anything AMA on our Verint-based community. Others might call this a "knowledge jam". I've designed these AMAs on other platforms, but never Verint.
Has anyone? Any tips or examples on how you structured it, and promoted it, in the Verint forums?

Thanks,
Adam

Top Replies

Jillian Bejtlich over 3 years ago +4

Yeah! We've done a few on Verint and they've gone wonderfully. So far my favorite application for them has actually been a blog article since it allows us to introduce the person, ghost write the article…
Jillian Bejtlich over 3 years ago in reply to azawel +3

The targeted person-to-person conversations were us identifying people who were very passionate and prolific in the community and giving them a bit of 1-on-1 attention so they'd help us get others in there…
lallison over 3 years ago +2

I agree with Jillian Bejtlich the blog is a great way to serve up an AMA. This is going to be our approach with some of our experts in our product groups. We have tested the concept and will implement…

Parents

0 lallison over 3 years ago

I agree with Jillian Bejtlich the blog is a great way to serve up an AMA. This is going to be our approach with some of our experts in our product groups. We have tested the concept and will implement with our new community. Visitors and the person who is the subject of the AMA can turn comment notifications on to be notified each time someone comments. If the AMA host has Live Alert checked in their notifications this makes it easier to know when to visit the blog to answer questions. Also the blog carousel is a slick way to feature the blog on your home or group pages.
Cancel
Vote Up +2 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 lallison over 3 years ago

I agree with Jillian Bejtlich the blog is a great way to serve up an AMA. This is going to be our approach with some of our experts in our product groups. We have tested the concept and will implement with our new community. Visitors and the person who is the subject of the AMA can turn comment notifications on to be notified each time someone comments. If the AMA host has Live Alert checked in their notifications this makes it easier to know when to visit the blog to answer questions. Also the blog carousel is a slick way to feature the blog on your home or group pages.
Cancel
Vote Up +2 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

0 azawel over 3 years ago in reply to lallison

Thanks Lisa for the detailed tips on how how to do the AMA blogs! We'll probably try both approaches. On the one hand, we want to get engagement in the forums.... but your experiences with the blogs is compelling. I'll be happy to come back and let you know how it goes in December.
Cancel
Vote Up +1 Vote Down

Sign in to reply

Verify Answer

Cancel