anyone lead an AMA (ask me anything) on Verint Forums?

Hi,

We are preparing an ask-me-anything AMA on our Verint-based community. Others might call this a "knowledge jam".   I've designed these AMAs on other platforms, but never Verint.
Has anyone?  Any tips or examples on how you structured it, and promoted it, in the Verint forums?

Thanks,
Adam

Parents
  • Yeah! We've done a few on Verint and they've gone wonderfully. So far my favorite application for them has actually been a blog article since it allows us to introduce the person, ghost write the article for them (if needed), and have a nice clean threaded conversation in the comments.

    We ended up pairing it with an e-mail blast to the targeted audience (good way to get them into the community), plus a feature on the content carousel on the main page, and some targeted person-to-person conversations to raise awareness and excitement.

    Happy to answer any other questions about it!

Reply
  • Yeah! We've done a few on Verint and they've gone wonderfully. So far my favorite application for them has actually been a blog article since it allows us to introduce the person, ghost write the article for them (if needed), and have a nice clean threaded conversation in the comments.

    We ended up pairing it with an e-mail blast to the targeted audience (good way to get them into the community), plus a feature on the content carousel on the main page, and some targeted person-to-person conversations to raise awareness and excitement.

    Happy to answer any other questions about it!

Children