News & Updates

We are hosting a special meetup coming Thursday around the topic of Generative AI and especially around the rise of ChatGPTNo presentation but collecting experiences and defining policies, strategies and tactics.It will be some good old pioneering wh...

I haven't added a blog post on here for quite some time, the fun of running a busy agency creating great community solutions using the Verint Community platform!  We mentioned at Verint Engage last year that we were working on a Mobile Appl...

Season’s greetings from Social Edge! We hope this finds you well as the year comes to an end. To you, our valued customers, friends, colleagues, and partners - we want to say thank you. Your continued support impacts our day-to-day and it is a ...

To our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact our s...

To all of our wonderful customers, thank you for your trust as we continue building and supporting your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact our supp...

As the holidays approach, we are heading into our annual Verint Cloud Environment Change Freeze. I have provided a summarized outline below with the highlights. How long is the change freeze? This freeze will run from November 23rd, 2022 through Ja...

Announcing the availability of Community V12.1, this release provides several enhancements and improvements to the platform.  Article Feedback Notifications  New notifications when an article receives actionable feedback. Notifications are ...

For those of you I haven’t had a chance to meet yet, my name is Becky Anderson, and I joined the Community team early in 2021.  I came from the customer experience portion of Verint, and therefore had little to no exposure to a community.&...

To our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact our s...