Today we are excited to announce our new Case Portal, powered by Verint Community and Verint Web Self-Service, for submitting, updating, and monitoring your support cases. How Our Case Portal Updates Benefit You:
Stay Informed. With our new co...
We recently released Community 10.3 which focused on additional reports and other small enhancements.
Additional Reports and Drill-downs
In our previous release we introduced a new reporting experience with an initial set of reports a...
To all of our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impac...
Today we released Community 10.2 with Theme Studio and Advanced Reporting and are excited to share some of the new features.
New Reporting Experience
Get insights into all of the activity within your community using the all-new reporting feature...
The General Data Protection Regulation (GDPR) takes effect in May 2018, matching fragmented data protection laws across the EU, expanding individuals’ rights and increasing privacy obligations. With fines of up to €20 million or 4% of glob...
I recently participated in an escape room team-building exercise with several of my peers and executive sales leaders.
For those not familiar with Escape Room, it is a physical adventure game in which players work to solve a series of puzzles and rid...
I’m happy to announce that Telligent will be using Desk.com as its new customer support portal. This will enable our customers to open support cases, interact with our support team , and see the status of all cases they, or their designat...
So, you’ve implemented this great community. You know it’s a fantastic idea. You’ve done the research and have seen how launching a community can successfully decrease calls into your company’s call center by a sizable pe...
We're excited to announce general availability of Telligent Community 10.1. There are a number of significant updates in this version that we hope you will like.
Site Banner
The Site Banner has been updated to support easy branding changes direc...
