Verint | Telligent Community
Verint | Telligent Community
  • Site
  • User
  • Site
  • Search
  • User
Verint Community 14.x
  • Verint Community
Verint Community 14.x
User Documentation How do I install Verint Community?
  • User Documentation
  • Ask the Community
  • API Documentation
  • Manager Training
  • Developer Training
  • Tags
  • Sub-Groups
  • More
  • Cancel
  • New
  • Getting Started
  • -Installation
    • Containers
    • Upgrading
  • +Administration
  • Moderation
  • Article Collections
  • Blogs
  • Calendars
  • +Customization and Integration
  • Forums
  • Gamification
  • +General Features
  • Groups
  • Ideation
  • Knowledge Collections
  • Media Galleries
  • +Reporting
  • Search Engine Optimization
  • Security
  • Troubleshooting
  • Wikis
  • Zapier Integration
  • Release Notes
  • User Documentation

How do I install Verint Community?

Are you using the Free version? Please refer to this page to see the restrictions: https://www.telligent.com/licensing-and-pricing/

Unlike earlier releases, Community 14 is cross-platform, fully containerized, and supports multiple architectures. It has no requirements other than a working container runtime.

Prerequisites

  • Basic familiarity with Docker and Docker Compose.
  • A local container runtime such as Docker, OrbStack, Colima, or Podman. If not using the Docker runtime, these examples still assume Docker Compose compatible tooling, available for most container runtimes.
  • For plugin development, the .NET 10 SDK.

Deployment Shape

The guides below use sample Compose stacks defining the following services:

 Community containers:

  •  Web: Serves Community HTTP traffic
  •  Job: Runs background tasks
  •  Search: Solr with Community cores
  •  Infra: Custom message bus and distributed cache
  •  Installer: Installation and upgrade helper

Dependency containers from publicly-available images:

  • database: Microsoft SQL Server
    • Optional: For ease of installation (especially for local testing and development), the sample stack pulls Microsoft's own SQL Server container. While SQL Server is required in some form, it is not required to use a containerized instance.
  • telemetry: .NET Aspire dashboard
    • Optional, but an OpenTelemetry dashboard is recommended.
  • antivirus: ClamAV for file validation
    • Optional, but Community 14 has built-in support for ClamAV.
  • smtp: MailPit for local outbound email testing
    • Optional, but useful for local testing.

Persistent data is stored for:

  • SQL Server data
  • Centralized file storage (CFS) containing static assets and uploads
  • Solr search index

The installer  container initializes a new site and applies upgrades on later runs. The web and job containers should not start serving Community until the installer has completed successfully. The sample compose files ensure this.

Getting Started

Set up your first community in no time with:

  •  How do I get started with installation? 

Next Steps

  •  How do I install a production environment? 
  •  What container images make up Verint Community? 
  •  Developing a Plugin 
  •  Migrate Plugins to Verint Community 14.

Upgrading

  •  How do I upgrade from Verint Community 13 or earlier? 
  •  How do I upgrade from Verint Community 14 or later? 
  • solr
  • install
  • filestorage
  • Created over 1 year ago
  • Updated 4 months ago
Was this helpful?
  • Yes 1
  • No
  • More
  • Cancel
  • Containers

  • Upgrading

  • Article

    How do I manage licenses?

    Licenses are used to enable features and function allowances within Verint Community. Manage Licenses Licenses and allowances can be reviewed and managed in Administration > Site > Licenses : …
  • Article

    What are jobs?

    Jobs are processes that occur at regular scheduled intervals or after a slight delay from actions that occur within the community. They're generally used to perform long-running processes or time-based…
  • Article

    Configuring a Content Delivery Network (CDN)

    Community has built-in support for CDN delivery of globally-accessible files ( accessible to the anonymous user ) served from the Centralize File System (CFS). When the CFS generates a URL to the file…
  • Article

    Search Syntax

    Verint Community search supports a simplified subset of the Lucene syntax + Required operator. The term after the "+" must exist in the document. Example: +release beta All documents returned…
  • Article

    How do I configure SSL Offloading / Load Balancing?

    Verint Community supports being configured to support an SSL offloader/load balancer. Edit Environment Configuration to specify the following options in the Core section: Configure SiteUrl to use…
  • Article

    How Do I Configure the OpenID Connect Plugin to Work With Okta

    This section details the setup and configuration of the OpenID Connect plugin within Verint Community to work with Okta as the primary Identity Provider to facilitate SSO with Verint Community. Table…
  • Article

    How do I configure the site cache?

    The Community platform uses a multi-level cache to improve overall site performance: Context Cache - Used for short-lived data associated to an individual request / process. This cache level is rarely…
  • Article

    How do I upgrade the user experience of my community?

    Whenever a major release or service release is installed, Verint Community leaves the user experience of your community as it was. If any changes were made to components of the user experience, the administrators…
  • Article

    Advanced Solr Configuration

    This article is currently under review and may contain outdated information. It was written prior to Community 14 and should be revalidated against the latest platform behavior, APIs, and best practices…
  • Article

    Database configuration

    Before creating a database, we recommend that you review our recommendations. Database disk I/O management Reliable disk performance is critical for SQL Server. Ensure the database has enough throughput…
>
  • Verint
  • Professional Services
  • Submit a Support Ticket
  • Become a Partner
  • Request a Demo
  • Contact Us

About
Privacy Policy
Terms of use
Copyright 2026 Verint, Inc.
Powered by Verint Community