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Verint Community 14.x
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Verint Community 14.x
User Documentation Verint Community 14.x User Documentation
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Verint Community 14.x User Documentation

Verint Community is a free and commercial community platform that provides an integrated suite of modern user experience applications (article collections, forums, wikis, blogs, ideation, media galleries, groups, profiles, calendaring and activity streams) and social services (likes, ratings, reviews, and comments) with a full user experience and RESTful platform APIs. Verint Community is commonly used for digital marketing communities, customer support communities, private member communities and internal employee networks. Verint Community can be run on-premises or in the cloud and Verint Community gives you 100% control of what your community looks like.

To get help with Verint Community, type details about your question in the search box above:

You can also browse documentation by the topics listed below.

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  • Getting Started

  • Installation

  • Administration

  • Moderation

    Topics related to moderation functionality within Verint Community
  • Article Collections

    This is the list of all articles for this particular collection. We hope you enjoy!
  • Blogs

  • Calendars

  • Customization and Integration

  • Forums

  • Gamification

  • General Features

  • Groups

  • Ideation

  • Knowledge Collections

  • Media Galleries

  • Reporting

  • Search Engine Optimization

  • Security

  • Troubleshooting

  • Wikis

  • Zapier Integration

  • Release Notes

Recently Updated Articles
  • Article
    How do I upgrade from Verint Community 14 or later?
    Upgrading from one Community 14 release to a newer Community 14 release is primarily an image replacement plus an installer run against your existing data. Prerequisites How do I install Verint Community? How do I install a production environment…
  • Article
    How do I upgrade from Verint Community 13 or earlier?
    Community 14 is fully containerized. Upgrading from Community 13 or earlier is effectively a migration into a fresh Community 14 runtime, followed by database and file-content transition. Prerequisites How do I install Verint Community? How do…
  • Article
    What is the Web container image?
    The web image serves the Community web application. For standard local use, prefer Compose. Prerequisites How do I install Verint Community? What container images make up Verint Community? Purpose Use the web container to: load Community…
  • Article
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    The search image provides Solr with the Community-specific cores and configuration. Prerequisites How do I install Verint Community? What container images make up Verint Community? Purpose Use the search container to: host the Community…
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    The job image runs Community background processing outside of the web process. For standard local use, prefer Compose . Prerequisites How do I install Verint Community? What container images make up Verint Community? Purpose Use the job…
Most Helpful Articles
  • Article
    How does moderation and abuse work?
    Moderation, SPAM prevention, and abuse are all part of a workflow to prevent inappropriate content from being shown in the community. In general, the content creation workflow is: When content is created or edited, it is reviewed by automated abuse…
  • Article
    Ideas - Title : Configuration
    Description Purpose Sets and displays title for idea pages Limitation If you are also using the Custom Title widget, you have to either remove this widget or place the Custom Title widget higher on the page because the widget that renders first…
  • Article
    Redirect to SSL : Configuration
    Description Purpose Redirects the current page to SSL if it is over an insecure connection . Dropping the SSL widget on a page doesn't change any permissions for the group on the page. The widget will not redirect to SSL when it is viewed in preview…
  • Article
    How can I enable multiple members to manage a single blog?
    By default, when a user creates a blog, he/she becomes the blog owner and author. However, Verint Community allows you to specify multiple users as blog owners. Navigate to the blog, Manage > Manage Blog > Blog Options In the Authors field, start…
  • Article
    What are the system requirements?
    This article is currently under review and may contain outdated information. It was written prior to Community 14 and should be revalidated against the latest platform behavior, APIs, and best practices introduced in Community 14. Server Requirements…
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