Auditing allows site administrators to track almost every data-altering action taken in their community, from user logins and content creation to plugin configuration changes, permission changes and more…
Maintenance is not always considered when deploying a database; however, we have found that maintenance can be a critical component to maintaining the health of a database. As a general rule, all tables…
Media Galleries have a specific gallery-wide setting that must be enabled for users to receive notifications when new files have been posted. From the Gallery page go to Pencil Icon > Manage Gallery >…
Verint Community provides system reports in your site; forums to discuss issues with other members; and Support.
Community provides the following reports:
Exceptions - Exceptions report the logged…
Verint Community supports application observability via traces, metrics and logs and makes this data available using the Open Telemetry (OTLP) protocol.
What data is available?
Logs
Data included…
Verint Community uses standard integration methods to embed content internally using IFRAME and externally using Webhooks. For more about these subjects as well as custom widgets and plugins, please see…
When configuring single sign-on or editing the sign-in page or sign-in widget, a misconfiguration can prevent signing into a Community. In such situations, the emergency sign-in page can be used.
The…
System Status
Some configuration issues and service accessibility issues could go undetected for periods of time resulting in temporary issues that are difficult to reproduce when they reach support…
Our quality assurance strategy is centered on continually evolving our testing process to prevent bugs from being created as the software is developed or from being encountered by our customers. We use…
First you need to enable embedding IFrames by going to Administration > Moderation > Filtering and checking "Frames", then save.
Once enabled, you will need to verify that it is enabled for the…
