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Best way to notify specific Users of content creation by related Users?

Bill Traynor

What would be the best way to notify Users with a specific profile field value when another User creates a new article/blog post?

For example, if I have 30 Users from the same company with a profile field value = CompanyA, I want to notify all 30 Users of CompanyA when one of their colleagues posts and article/blog.

Should I write a custom Automation? Should we write a custom Subscribe to Tag feature and subscribe Users to a specific article tag for CompanyA.

Any pointers in the right direction would be appreciated?

Thanks

BIll

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  • 0

    Thinking many different ways to accomplish this, but hesitate a little bit without knowing the use case you're trying to solve for.

    Without going into all the ways this could be set up for the sake of a quick answer - I think an Automation would work here (coming from a not incredibly technical person..) to trigger a notification of other users.

    Are these users posting anywhere on the site or in a single article/blog area/group? 

  • 0 in reply to Grant Pankonien

    Coming from a similar level of technical knowledge as Grant, depending on how your community is set up and how users are flagged as "CompanyA," I wonder if you could use email address as the identifier and basically send this notification out to everyone with a matching email domain as the author. The automation could probably use regex to catch the domain, grabbing all of the text after the @ (so @verint.com), and then send to all users who also have an @verint.com email address.

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  • 0 in reply to Grant Pankonien

    Coming from a similar level of technical knowledge as Grant, depending on how your community is set up and how users are flagged as "CompanyA," I wonder if you could use email address as the identifier and basically send this notification out to everyone with a matching email domain as the author. The automation could probably use regex to catch the domain, grabbing all of the text after the @ (so @verint.com), and then send to all users who also have an @verint.com email address.

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