Welcome to Forum Management within the Community Management Basics course for Verint Community. Here you will learn Forum Basics including Creating a Forum Application , Creating a Forum Post , Managing a Forum , Forum Moderation , forum types (Discussion Forum - Question & Answer Forum ) and how to Delete a Forum Application.
As mentioned in the previously, you must have your own instance of Verint Community or a trial group from a Verint demo site to be able to participate in the exercises. If you have any questions about obtaining Verint Community, please contact your Customer Success Manager or reach out to us directly .