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Verint Community 12.x
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Verint Community 12.x
Manager Training Forum Moderation
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  • -Verint Community Management Training
    • +End-User and Product Roles
    • +Page Management
    • +Group Management
    • +Blog Management
    • -Forum Management
      • Forum Basics
      • Create a Forum Application
      • Create a Forum Post
      • Manage Forum
      • Delete a Forum Application
      • Discussion Forum
      • Question & Answer Forum
      • -Forum Moderation
        • Enable Moderation
        • Forum Moderation Exercise
        • Moderate Posts Before Publication
        • Moderate Users
        • Move or Join Forum Posts
        • Split Forum Posts
      • Additional Forum Options
      • Forum Management Exercise
    • +Wiki Management
    • +Gallery Management
    • +Calendar Management
    • +Ideation Management
    • +Additional Features
  • Intro to Articles
  • Intro to Auditing
  • +Intro to Reporting
  • Avoid Illegible Image Uploads
  • Group Permission Templates
  • Profile Field Export
  • Sharing Content Across Groups
  • Theme Palettes
  • Live Event Chat
  • Image Maps 101
  • Wiki Migration to Article Collection

Forum Moderation

Now that you've learned how to create a Forum and Forum posts, we’ll cover how to moderate forums.  Forums is where the most moderation activities occur within a community.  The Moderator role (as we learned earlier) is responsible for ensuring that the content within a forum—and in the overall community—is appropriate for all community members.

A forum can contain multiple threads, and each forum thread contains one or more thread replies so depending on the size of your community there may be quite a bit to review and moderate.  As a result, there are several options available to you, as a Community Manager, that help you in your moderation activities.

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