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Live chat and DMs

Oliver Beirne

Hi

Apologies if I have this wrong, but I saw in some documentation that live chat and DMs are synced? If we switched DMs off , does that mean we could not enable live chat?

Thanks

Oli

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  • +1

    Correct, DMs and Live Chat are synced. If you send a message via chat, it shows up in your DMs and vice versa.

    I just tried turning off Conversations in Membership Options as Sara described on my staging site. My Live Chat window shows up but does not show the "online friends" even though my test users are friends with each other and both online. I also tried going directly to [site]/user/conversations directly, even though the message icon doesn't show in the menu bar. Trying to send a message to another user does not work and generates an error. 

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  • +1

    Correct, DMs and Live Chat are synced. If you send a message via chat, it shows up in your DMs and vice versa.

    I just tried turning off Conversations in Membership Options as Sara described on my staging site. My Live Chat window shows up but does not show the "online friends" even though my test users are friends with each other and both online. I also tried going directly to [site]/user/conversations directly, even though the message icon doesn't show in the menu bar. Trying to send a message to another user does not work and generates an error. 

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