How do we give mobile the full RTE experience? Menus and Options are Missing

Here's an example:

There's only "Paragraph" and text alignment, with inserting content.

How do we get the rest to appear?

This is what you see on a desktop environment:

This lack of options severely hinders mobile interaction and content creation.

This is the same behaviour in our instance of the Verint community.



Typo in title
[edited by: Christopher G. Stanton at 11:04 AM (GMT 0) on Wed, Nov 29 2023]
Parents
  • The full set of editor options may not currently work well in mobile browsers (especially in situations where selection state is required--non-block-level actions, for example). You can provide the full experience, however, by adjusting the mobile browser user agent pattern in Administration > Site > Editor Options and changing "Mobile Browser User Agent Pattern"

    We are reviewing updates to the editor to provide the same UI for all browsers in a future release.

  • That's great because I can't access the pencil on mobile either!

    For what it's worth - I can in horizontal/landscape mode since that still serves up the desktop view for me. I'm not sure if that's standard or dependent on my site's theme configuration plus my device size (iPhone 13). Comes in handy every so often when something happens and I'm not near my computer. 

    (Didn't know about that issue with our banner either, need to fix that Rolling eyes)

    On mobile/touch-enabled devices, you can open the management panel by swiping from the left side of the screen.

    It took me a few tries to trigger it but I didn't realize that was an option -- very helpful!

Reply
  • That's great because I can't access the pencil on mobile either!

    For what it's worth - I can in horizontal/landscape mode since that still serves up the desktop view for me. I'm not sure if that's standard or dependent on my site's theme configuration plus my device size (iPhone 13). Comes in handy every so often when something happens and I'm not near my computer. 

    (Didn't know about that issue with our banner either, need to fix that Rolling eyes)

    On mobile/touch-enabled devices, you can open the management panel by swiping from the left side of the screen.

    It took me a few tries to trigger it but I didn't realize that was an option -- very helpful!

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