Delete attachment added to a conversation after conversation is deleted.

Question

We have a user who uploaded a pdf to a conversation. The user then deleted the conversation and noticed the PDF is still accessible via the link. Is it possible to delete this PDF?

Ben Tiedt · Accepted Answer

A conversation is only deleted when all participants delete the conversation, until then, the participants who decided to leave/delete are flagged as inactive. 
 To access files embedded within a conversation, a user must be a participant in the conversation (and the conversation must exist). 
 When not all participants have left/deleted the conversation, all participants (ever) are associated to the conversation and can still access files within the conversation (the validation checks that the user is a participant, but not that they are currently active). 
 When the conversation has no active participants, it is deleted and no participant should have access to the files that were embedded within the conversation. 
 I have logged a bug to ensure that inactive participants do not have access to files embedded in the conversation:

Verint | Telligent Community · Answer

TE-17325: Inactive conversation participants shouldn’t be able to access files embedded within the conversation has been completed for 12.1.1

Delete attachment added to a conversation after conversation is deleted.

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