Verint Community 12.x

Ask the Community Track Activity Categorization Matrix actions

State Suggested Answer
Replies 5 replies
Answers 1 answer
Subscribers 17 subscribers
Views 1527 views
Users 0 members are here

Options

Related

Track Activity Categorization Matrix actions

Brindha over 3 years ago

Hi,

We're trying to track all the Activity Categorization Matrix action click event for some analytics purpose, Is there any way to achieve it?

Top Replies

Ben Tiedt over 2 years ago in reply to Brindha +2 verified

Brindha , how are you collecting actions for the third party tool? A few options: Implement an Automation to handle like/moderate/etc changes and send them to the third party tool via an HTTP request…

Parents

0 Tom Paolucci over 3 years ago

I believe the Interactions Report does capture most, if not all, of what you have requested.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Reject Answer

Cancel
0 Brindha over 2 years ago in reply to Tom Paolucci

Thanks for the reply Tom Paolucci , but we have a requirement to track it in a third party tool. somehow we tracked many of the actions, but couldn't track $core_v2_ui related actions(like & moderate). Could you please help me out in this?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Tom Paolucci over 2 years ago in reply to Brindha

I don't know if that is even possible Brindha - so I've added Ben Tiedt to this thread for his insight.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 Tom Paolucci over 2 years ago in reply to Brindha

I don't know if that is even possible Brindha - so I've added Ben Tiedt to this thread for his insight.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data