How do I set up Redirects in 12.x ?

How do I set up a simple redirect?

I want the link here:

to go to here:

On every other platform I have used, this has been a simple task. Yet with Verint, the user documentation around this issue is all out of date, referring to menus that do not exist - much like the documentation for almost everything else. It also seems absurd to me that in 2021, user documentation can be uploaded without any images for reference.

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