High volume of Exceptions in Monitoring

Hi All,

I was speaking with a group of community managers recently and we discovered that we are all seeing hundreds of exceptions daily in Monitoring. The most common are listed below. Does anyone have any insights as to why this is happening? 

We would also like to know the definition or description of the Object and Socket BUS errors.

Errors:

  • Unknown Error:
    • Object reference not set to an instance of an object.
  • Background Job Error
    • Exception occured while running background job JobId=ea91e2b4-2079-45ab-8dfe-c839c40b5dfe
  • Background Job Error 
    • Background Job 'EmailDigestGroupJob' failed to send email(s) after 0 tries
  • Socket Message BUS service error
  • Content Fragment Rendering Error:
    • This one seems to apply to several widgets across the community
    • An error occurred while rendering the 'setquery.vm' script from the widget
    • An error occurred while rendering the 'Content' script from the widget 'User - Banner'

Thanks!

Parents
  • Former Member
    0 Former Member

    Thanks for posting this,  ! I agree that some definitions would be helpful, but more importantly, it would be helpful to know which of these are ignorable and which aren't. If we need to check with Support on every error, I'll be submitting cases every day! Are there some general rules of thumb for determining which errors require follow up?

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  • Former Member
    0 Former Member

    Thanks for posting this,  ! I agree that some definitions would be helpful, but more importantly, it would be helpful to know which of these are ignorable and which aren't. If we need to check with Support on every error, I'll be submitting cases every day! Are there some general rules of thumb for determining which errors require follow up?

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