Idea Status Notifications/Emails only going to author

Reminiscent of this post: https://community.telligent.com/community/9/f/ask-the-community/1145641/idea-notification/1601628#1601628 but in 11.1.1.9982, users who are subscribed to an ideation are not receiving notifications by email for comments or status changes on ideas that they did not submit. Notifications/Emails are raised if they comment on the idea or if they are the author of the idea and the status changes.

Is there a setting that also needed to be updated for v11?

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  • Can you point to an API documentation reference for getting/setting the subscribers as my search/scroll foo doesn't seem to be on my side...

    I'm thinking the logic for the automation would be something like:

    AfterIdeaCreate
     - Get Current Idea Subscribers
     - Get Ideation Subscribers
     - For each Ideation Subscriber not in Current Idea Subscriber, subscribe them

    It wouldn't be perfect as there would be no way to undo it if you only subscribed via ideation vs intentionally subscribing to each idea, but it would get more notifications going to those who'd have missed them.

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