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Verint Community 14.x
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Forums

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  • Article

    How do I edit a forum thread or reply?

    If you have permission to edit forum threads or replies, you can edit the thread/reply by navigating to it, More > Edit :
  • Article

    How do I enable moderation within a forum?

    Individual members who are moderated by flagging the account for moderation will be moderated everywhere throughout the community, however, to ensure that all threads and replies are moderated within a…
  • Article

    How do I enable the Full Editor in a forum?

    Offering the full editor option on a forum reply is a configurable option for community managers to choose. You can enable it in one forum, but have it disabled in another forum. To configure this option…
  • Article

    How do I moderate a forum to move, split, merge, lock threads?

    Verint Community forums include tools to moderate public forums to correct misplaced or tangential discussions or to prevent a discussion from continuing. NOTE: Permission requirements for each action…
  • Article

    What are the global forum options?

    The global Forum > Options > Options page allows you to set forum post properties. You can: Enable RSS feeds and thread status tracking. Specify the number of items to display on a feed. Specify…
  • Article

    What is a forum thread?

    A forum thread is a conversation. The question (or discussion statement) begins the conversation, and the replies to the thread starters are the responses. In Verint Community, a forum thread: Provides…
  • Article

    What is a forum?

    A forum is a format for discussions (such as opinions) and Q&A (such as how-to) questions. How is a forum different from other applications? All of a forum's content is crowdsourced. This is different…
  • Article

    What is the question and answer workflow in forums?

    When the question-and-answer thread type is enabled within a forum, the purpose of new threads within the forum is to ask a question to receive an answer. Asking Questions Members can ask new questions…
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