The forum thread list widget supports filtering listed threads to only ones identified as popular. The criteria for identifying popular threads is defined in Administration > Applications > Forums on the…
The edit and delete permissions in forums apply to all content and are intended for moderation purposes. The ability of an author to edit or delete their own content is governed by configuration in Administration…
Creating and responding to forum threads by email requires that email is enabled and mail gateway is enabled within Administration > Email > Email Options.
Verint Community supports enabling email…
Verint Community enables hiding a member's forum posts from the community as a way to address aggressive members. The member will be able to see the posts that they author, but no one else will. To enable…
Verint Community enables embedding forum behavior in an external website to enable discussion on external pages, with a unique thread created in the community for each unique external URL. To enable forum…
The sticky/prioritize feature allows you to make a thread display at the top of forum thread list for the specified period of time. To prioritize a thread and make it stick to the top of the thread list…
Splitting a forum thread is in order when the thread receives an off-topic reply.
Navigate to the post.
Click More underneath the response you want to split off. A drop-down list appears, including…
Members will often subscribe to a forum or be subscribed to a thread because of a reply they added. As the thread continues, the member may lose interest and not want to receive notifications of updates…
To start a new forum thread (a question or a discussion), go to the forum you want to start the thread within and click the New button in the group banner. This will present the thread creation form.
To change the types of threads allowed to be created in a forum and thread answering options, go to the forum, Manage > Manage Form > Form Options :
Allowed thread types - Specify which (or both…
