Can the homepage show personalized content for returning members using OOTB widgets?

Hi Ragan Rhodes - as Lennert said - welcome to the Verint (formerly Telligent) Community! 

For “new votes or status updates on Ideas they’ve submitted or followed,” this can be partially achieved using the Ideas – Ideas List widget with a filter configured to display ideas submitted by the logged-in user. Capturing ideas a user follows is not as straightforward with this same configuration.

As an alternative, the Activity Story Stream widget can be used to surface a more personalized activity feed by content type. This approach helps capture a broader range of idea-related updates—such as votes, comments, and status changes—in a more dynamic and holistic way.

Building on this from a v13 perspective, you can further enhance homepage personalization by using site roles to control widget visibility.

This adds another layer on top of standard widget configuration. For example, you can:

• Present a more guided, onboarding-focused homepage experience for users in a “new member” role
• Transition returning users into a more activity-centric “My Community” style layout
• Show or hide specific homepage modules based on role membership, rather than relying solely on widget-level filters

This is particularly useful when you want clearly differentiated homepage experiences without introducing custom development for every condition. In practice, many communities use roles as a lightweight segmentation mechanism to bridge the gap between standard OOTB capabilities and more advanced personalization needs.

While it doesn’t fully replace deeper contextual logic (such as event- or interaction-triggered rules), it does significantly extend what can be achieved natively in v13 when structuring tailored homepage experiences.

Happy to chat through widget configuration ideas or help you think through how to get closer to your personalization goals—feel free to DM me anytime.

Hi Ragan Rhodes - as Lennert said - welcome to the Verint (formerly Telligent) Community! 

For “new votes or status updates on Ideas they’ve submitted or followed,” this can be partially achieved using the Ideas – Ideas List widget with a filter configured to display ideas submitted by the logged-in user. Capturing ideas a user follows is not as straightforward with this same configuration.

As an alternative, the Activity Story Stream widget can be used to surface a more personalized activity feed by content type. This approach helps capture a broader range of idea-related updates—such as votes, comments, and status changes—in a more dynamic and holistic way.

Building on this from a v13 perspective, you can further enhance homepage personalization by using site roles to control widget visibility.

This adds another layer on top of standard widget configuration. For example, you can:

• Present a more guided, onboarding-focused homepage experience for users in a “new member” role
• Transition returning users into a more activity-centric “My Community” style layout
• Show or hide specific homepage modules based on role membership, rather than relying solely on widget-level filters

This is particularly useful when you want clearly differentiated homepage experiences without introducing custom development for every condition. In practice, many communities use roles as a lightweight segmentation mechanism to bridge the gap between standard OOTB capabilities and more advanced personalization needs.

While it doesn’t fully replace deeper contextual logic (such as event- or interaction-triggered rules), it does significantly extend what can be achieved natively in v13 when structuring tailored homepage experiences.

Happy to chat through widget configuration ideas or help you think through how to get closer to your personalization goals—feel free to DM me anytime.