Does updating content (announcement, forum post, etc) trigger for inclusion in the weekly digest?
Does updating content (announcement, forum post, etc) trigger for inclusion in the weekly digest?
It depends on how your digests are configured.
In Verint Community, only the content types explicitly included in your digest setup will be pulled into the weekly email. Within Email Studio, you can specify which content types to include by entering their corresponding GUIDs. (See screenshot below for reference.)
We also have a short video from a past user group session that walks through how to locate these GUIDs. If you jump to about the one-minute mark, it covers where to find the different content type GUIDs used for email digests.
Unlocking the Hidden Power of Verint: Tips & Tricks with Sara Collins
