Does updating content (announcement, forum post, etc) trigger for inclusion in the weekly digest?
Does updating content (announcement, forum post, etc) trigger for inclusion in the weekly digest?
Hi Robyn, I think some of it does. It depends on the content and also if you're moving it. I'm sure someone more knowledgeable than I am will give you a better response (which I look forward to reading). :)
Hi Robyn, I think some of it does. It depends on the content and also if you're moving it. I'm sure someone more knowledgeable than I am will give you a better response (which I look forward to reading). :)
It depends on how your digests are configured.
In Verint Community, only the content types explicitly included in your digest setup will be pulled into the weekly email. Within Email Studio, you can specify which content types to include by entering their corresponding GUIDs. (See screenshot below for reference.)

We also have a short video from a past user group session that walks through how to locate these GUIDs. If you jump to about the one-minute mark, it covers where to find the different content type GUIDs used for email digests.
Unlocking the Hidden Power of Verint: Tips & Tricks with Sara Collins
Thank you!
I'll take this back to our engineers - really, really appreciate your help!
This reply has the script sandbox command and result, too: RE: What is intended to be in the daily digest?
Thanks!