Hi All,
This morning, I was notified by a customer that their video hadn't uploaded. On review, the video transcoding had stopped 2 days ago, with multiple videos not converted.
Once I was aware of the issue, I could get the transcoder to work again. (Cancelled what seems to be the offending file)
Does anyone know or have anything in place, which notifies administrators that the Video transcoder has stopped working? By setting a limit of 5 videos not converted, a notification is sent to an Administrator to review.
This has happened enough to warrant a warning system.
Added more info
[edited by: Marie.Cassidy at 9:34 AM (GMT 0) on Wed, Oct 8 2025]