We are testing V13 prior to go live and have noticed that the Forum Name is not included in the email subject to customers.
This is a requirement for us.
Is there any instructions available to include the forum name in the subject?
We are testing V13 prior to go live and have noticed that the Forum Name is not included in the email subject to customers.
This is a requirement for us.
Is there any instructions available to include the forum name in the subject?
Correct kristen.sensabaugh - Marie I am asusming you are seeing this in STAGe - which was the same experience for Agilent, as kristen.sensabaugh mentioned. This is typically because email and mailing list options are not onfigured in STAGE.
kristen.sensabaugh maybe you confirm but I believe we had mailing list options still in Production and it looked okay in Production
Marie.Cassidy this is typically setup using the "Incoming Mail Accounts" - Under Admin --> EMail --> Email Options - once that is set up and enabled then you can go essentially forum by forum to set up those mailing list options:
