Article Scripted Email Studio

Scripted Email Studio

Community 13 (2024 R1) greatly enhances the email functionality in Verint Community. Designed to provide greater flexibility and control over how your emails look and feel, Scripted Email Studio additionally improves preview support. You can preview live, and or send samples of emails from Community to ensure your message displays as intended. Improved flexibility allows for per-email configuration, and templates, which can be configured at the site, group, and application level. Improved control allows you to fully define the content and functionality of emails, including exposure of any data available from the scripting API. Scripted Email Studio now has full access to the Community scripting API set, which can support callbacks, secondary files, and interactions. Exposing data to the scripting API makes it available to email, same as it does for widgets, themes, automations, and embeddables. Updates to Email Studio provide better separation of implementation, configuration, and translation.

Details for working with Scripted Email Studio can be found in our  Developer Training for Community 13