Achievement automations are used to enable community managers to automate the awarding and revoking of achievements.
Why would I implement an achievement automation?
If you want to enable custom…
Points automations are used to enable automated logic that awards or revokes points.
Why would I implement a points automation?
If you want to enable custom automation logic to award or revoke points…
General purpose automations have no special integration within Verint Community and are used for general business logic and external integrations.
Why would I implement a general purpose automation…