Is there any documentation on sitemaps?

We have been digging into our sitemaps for Google and noticed a few things. Is there any documetantion or settings for the Verint sitemaps?

It looks like it creates a sitemap for each application within a group. Google states they support a maxium of 500 sitemaps so can we configure what groups get outputted on the sitemap?

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  • There aren't currently any configuration options that control the site map or index. The implementation of the index will retrieve the most recently updated 100 applications/groups of each type and direct to an appropriate site map which retrieves content by created or last updated date.

  • Due to the platform limitations of only outputting 100 most recently updated application/groups of each type, we end up running a report to gather the full set of data in a custom sitemap broken down by content types, e.g.

    Some (like forum threads) reach the Google limit of 50,000 URLs per file, so we split them.

    Having to do this isn't ideal (I'd rather the platform did it, since figuring out the URLs to output & what content is public is difficult), but needs must.

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  • Due to the platform limitations of only outputting 100 most recently updated application/groups of each type, we end up running a report to gather the full set of data in a custom sitemap broken down by content types, e.g.

    Some (like forum threads) reach the Google limit of 50,000 URLs per file, so we split them.

    Having to do this isn't ideal (I'd rather the platform did it, since figuring out the URLs to output & what content is public is difficult), but needs must.

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