Verint Community 12.x

Ask the Community User being added to "Have this question" on thread reply

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User being added to "Have this question" on thread reply

Stephen Vicino over 1 year ago

We have a user who is being auto-added to "I have this question" whenever they reply to a thread. Is this a setting or a bug?

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Patrick M. over 1 year ago +1 verified

This is by design, when a thread is verified by a user other than an author they are given a "I have this..." vote automatically. Its not based on reply.
Christopher G. Stanton over 1 year ago in reply to Patrick M. +1

I find this confusing and sends the wrong message, as a moderator/admin of a forum, I want to mark a reply as a verified answer, but that doesn't mean that I have that question too at all. I can understand…
Lennert Fransen over 1 year ago in reply to Christopher G. Stanton +1

Agree

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+1 Patrick M. over 1 year ago

This is by design, when a thread is verified by a user other than an author they are given a "I have this..." vote automatically. Its not based on reply.
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0 Geneva Cooper over 1 year ago in reply to Patrick M.

Hi Patrick - I'm not sure I understand this response. I have replied to posts many times and verified the reply and this has never happened to me. Can you please clarify? Thank you. Geneva
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0 Geneva Cooper over 1 year ago in reply to Patrick M.

Hi Patrick - I'm not sure I understand this response. I have replied to posts many times and verified the reply and this has never happened to me. Can you please clarify? Thank you. Geneva
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0 Patrick M. over 1 year ago in reply to Geneva Cooper

When a user, who is not the thread author, verifies a reply as an answer they will be added to the I have this Question too votes. You can see it here, I verified my reply above and now I am part of that list in the upper right
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