Why Can't I Filter for Groups in the Search Pop-Up?

We're on version 12.1.2.21912

When I try to search for one of our groups, called "Artificial Intelligence" it doesn't immediately appear in the list, and I can't filter by groups:

It's similar here on the Verint community, except in this instance, the group does actually appear at the top of the list even though you can't filter to show groups:

Also appears to be the same that you can't filter for 'applications' either but they may also show up in the list? Doesn't quite make sense.

Parents
  • Hi all, got some feedback from our Product mgmt folks. There was a change made in 12.1.2 for how facets works and to include sub-group content in the facets.

    • TE-17433 - Updated site banner and full search to show application facets (in place of content type facets in the site banner) along with ensuring that filtered options in the site banner persist to the full search UI (Widget Updates Required)

    The changes to adjust what facets show were intentional with the same existing functionality in the advanced search as needed so you could search groups after going into advanced search. It was an effort to make the UX of searching better with the update to include sub-group searching. That said, we've heard feedback already that the application facets are missed. Bringing them back and keeping the functionality we introduced are in discussions, so stay tuned!

    Thank you!

  • Thank you for your explanation Grant! Would be great to bring back the applications and groups filtering Slight smile

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