Multiple "Search Index" background processes under jobs

Hello,

We recently migrated our Dev Community to a new server. Post migration we are seeing 2 background processes for "Search Index" under jobs [screenshot attached]. One job is preventing the other job to start. So the reindexing is not started in the new server.

Any help/information to resolve this issue?

Regards,
Anshuman

Parents
  • Can you identify the full version of Community you are using (from Administration > About)?

    It appears that a search index job is not responding. This could have occurred from a forced shutdown of the job server while the job was running. To clear the orphaned/stuck job, you can use the following query agains the Community database:

    delete
    from js_Jobs
    where Description = 'Search Index'
    	and State = 1

    Additionally, I am logging a bug to cause orphaned jobs to be removed automatically when the job server is restarted (since they will not be picked up if they are in a running state):

    [embed:1a3cced3-af51-49ce-89e2-91f65855cd2d:53c351c5-78f2-4ce5-a596-2f3be3f6b46b:id=TE-17800]

Reply
  • Can you identify the full version of Community you are using (from Administration > About)?

    It appears that a search index job is not responding. This could have occurred from a forced shutdown of the job server while the job was running. To clear the orphaned/stuck job, you can use the following query agains the Community database:

    delete
    from js_Jobs
    where Description = 'Search Index'
    	and State = 1

    Additionally, I am logging a bug to cause orphaned jobs to be removed automatically when the job server is restarted (since they will not be picked up if they are in a running state):

    [embed:1a3cced3-af51-49ce-89e2-91f65855cd2d:53c351c5-78f2-4ce5-a596-2f3be3f6b46b:id=TE-17800]

Children