Multiple "Search Index" background processes under jobs

Hello,

We recently migrated our Dev Community to a new server. Post migration we are seeing 2 background processes for "Search Index" under jobs [screenshot attached]. One job is preventing the other job to start. So the reindexing is not started in the new server.

Any help/information to resolve this issue?

Regards,
Anshuman

Parents
  • Can you identify the full version of Community you are using (from Administration > About)?

    It appears that a search index job is not responding. This could have occurred from a forced shutdown of the job server while the job was running. To clear the orphaned/stuck job, you can use the following query agains the Community database:

    delete
    from js_Jobs
    where Description = 'Search Index'
    	and State = 1

    Additionally, I am logging a bug to cause orphaned jobs to be removed automatically when the job server is restarted (since they will not be picked up if they are in a running state):

    TE-17800: Clear orphaned jobs when the job server restarts

    Completed for 13.0, 12.1.3, 11.1.13

Reply
  • Can you identify the full version of Community you are using (from Administration > About)?

    It appears that a search index job is not responding. This could have occurred from a forced shutdown of the job server while the job was running. To clear the orphaned/stuck job, you can use the following query agains the Community database:

    delete
    from js_Jobs
    where Description = 'Search Index'
    	and State = 1

    Additionally, I am logging a bug to cause orphaned jobs to be removed automatically when the job server is restarted (since they will not be picked up if they are in a running state):

    TE-17800: Clear orphaned jobs when the job server restarts

    Completed for 13.0, 12.1.3, 11.1.13

Children