Errors from tour tips request

HI 

We have a community running the latest 12 build (12.0.3.17950) and see some occasional errors (the orange popup) which appear to be coming from the tour tips call returning a 404 response looking in the console at the time of the error ? 

Request URL: https://xxxxxxxxxxxxx/api.ashx/v2/tourtips.json?IncludeFields=Key,Read&Keys=t%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ&_=1634550527134

Request Method: GET
Status Code: 404
Remote Address: 46.16.211.253:443
Referrer Policy: strict-origin-when-cross-origin

If you refresh or change pages its fine again 

Does anyone have any ideas to the cause or can this error be suppressed anywhere in the widgets/ theme ? 

Parents Reply
  • Former Member
    0 Former Member in reply to Karl Barber

    The 404 error is occurring because the request url is too long ( >2048 characters), due to the number of Keys being included in the query string. I'm not sure why so many would be getting requested, especially as they seem to largely be duplicates. Do you have a large number of tourtips set to render in this way, or just the one custom tip?

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