Errors from tour tips request

HI 

We have a community running the latest 12 build (12.0.3.17950) and see some occasional errors (the orange popup) which appear to be coming from the tour tips call returning a 404 response looking in the console at the time of the error ? 

Request URL: https://xxxxxxxxxxxxx/api.ashx/v2/tourtips.json?IncludeFields=Key,Read&Keys=t%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3B8gohH1F17QosdFcc1X8xNg%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ%2Ct%3BasL%2BKjXKN0ubzy1pkoGMVg%3Beo3tRF2nigHKb6s-1QiJMQ&_=1634550527134

Request Method: GET
Status Code: 404
Remote Address: 46.16.211.253:443
Referrer Policy: strict-origin-when-cross-origin

If you refresh or change pages its fine again 

Does anyone have any ideas to the cause or can this error be suppressed anywhere in the widgets/ theme ? 

Parents Reply
  • Its a customisation in as far as it is a new resource entry for a link in the site banner as below


    <a href="/tags/$core_v2_encoding.UrlEncode($topic.Name)" #if ($isRegistered) $core_v2_tourTip.Render($core_v2_language.GetResource('TourTipTechnicalTopic'), "%{ CssClass = 'technical ui-tip' }") #end>
        $topic.Name
    </a>

    $core_v2_tourTip.Render($core_v2_language.GetResource('TourTipTechnicalTopic'), "%{ CssClass = 'technical ui-tip' }")

    The request comes from core platform js in telligent.evolution.min.js which then publishes "ui.tourtips" messages which the core tour tip widget reacts to and renders


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