Deleting multiple articles via admin panel

Question

I have an article application containing many entries, over 30k and want to delete them all, in the admin panel I am allowed to delete all but it only seems to delete 100 entries 
 If I delete the application the content is not removed, the application is hidden but still exists in the platform, is there a way to remove it and all its content ?

Former Member · Accepted Answer

Articles follows a "soft delete" pattern, where the content is still available for a certain period of time in case it needs to be "undeleted"/restored. The Expunge Deleted Articles job controls how long soft deleted articles are retained. 
 Deleting 100 at a time via the management panel would be the way to do it via the UI; you could also create code to use the API (REST, widget script, or in-process) to page through and delete articles. 
 The timeouts you are seeing are due to various core services attempting to process the large amount of changes from the application delete. I've filed a bug to investigate better handling of those cases of very large amounts of data. The workaround would be the code solution I mentioned above. 
 TE-17030

Former Member · Answer

Hi, there was an additional bug discovered, logged, and fixed for 12.0.3 release: 
 TE-17035

Verint | Telligent Community · Answer

TE-17035: Expunge Deleted Articles Job isn't actually expunging anything. has been completed for 12.1 , 12.0.3

Former Member · Answer

I'm also seeing this issue and have logged a bug. You're correct that it won't appear in the front end, but it also won't get cleaned up from the database. 
 TE-17209

Verint | Telligent Community · Answer

TE-17209: Deleting Group doesn't mark Article Collections to be deleted has been completed for 12.1 , 12.0.5

Verint | Telligent Community · Answer

TE-17030: Timeouts processing ArticleCollection delete with very large number of Articles has been completed for 12.1

Deleting multiple articles via admin panel

Top Replies

TE-17209