We're trying to use the REST API for various external utilities to manage our data.
We are able to authenticate with Verint using ClientCredentials Oauth described here:
This works, we get an accessToken, refreshToken and expiry as expected.
However, when we try to use the accessToken in a request to pull some data, Verint crashes with a 500. Here's what I'm seeing.
Authorization OAuth ece87f99a41b4ff892f703b5cb89fb131d8262b9e9ae4bf5b37aeff562446664
500/Internal Server Error
Date: Wed, 30 Jun 2021 22:12:19 GMT
Content-Type: text/html; charset=utf-8
Cache-Control: no-cache, no-store
Content-Security-Policy: frame-ancestors 'self';
X-XSS-Protection: 1; mode=block
Is there a problem with how I'm formatting my GET request? Note that the format of the Authorization header is OAuth [TOKEN] instead of Bearer [TOKEN] per the documentation here: