Verint Community provides APIs and integration points to enable external applications to integrate with a community site. External applications can use the REST API to retrieve and modify community data, Webhooks to be notified when events occur on the community, and authentication plugins to integrate user authentication with existing user stores.
The REST API provides a full suite of REST-based HTTP endpoints to enable external applications to retrieve and modify community data. It is a general purpose API enabling simple community automation, community data synchronization, or full remote custom user experiences.
Webhooks enable Verint Community to notify external applications when events occur. It supplements the REST API to provide a full cross-integration with external applications.
When an external application or user store should be used to authenticate users, an external authentication extension can be implemented to allow Verint Community to use an external user store.