How to download Verint Audios using API?

Hi everyone!

In my company, we have contracted Verint to collect audio from calls, and I would be interested in using the API to download those audios onto a platform like Databricks for analysis. Would that be possible?

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0 John Reynolds 7 months ago

Hi Daniel99 , I believe you're requesting an API for a different Verint product related to call centers. This forum is for Verint's Community product, also called "Telligent". Can you confirm the product you are using?
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0 Daniel99 7 months ago in reply to John Reynolds

Hi there! Yes, you're correct. I'm using a Verint product related to call centers, and I'd like to download the calls for testing purposes.
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0 Daniel99 7 months ago in reply to John Reynolds

Hi there! Yes, you're correct. I'm using a Verint product related to call centers, and I'd like to download the calls for testing purposes.
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