Hi all,
I've been working with the API for years now and normally I have no issues with impersonation by adding a header like this.
Rest-Impersonate-User: robert.hanson
I have also used with with non-ASCII characters, including non-latin and asian character sets.
Technically using non-ASCII in the HTTP header is illegal per the specification (from my research), although it normally works with Verint. In my case the deployment has some hardware/software in front of the Verint instance that might not be allowing the technically malformed header to pass.
My question is, is there a HTTP valid way to do this? Like, will URL encoding of the username work (it didn't appear to)? Or is it possible to use the user ID instead?
Thanks.
