Uploading a Marketing Film

Hello! Would anyone be able to advise please the best way to feature a marketing film (similar to an advert) - as I know the banner carousel doesn't support videos, but I'm trying to upload to the News section and it doesn't seem to be working... is there a max file size for videos, or does it always need to be hosted elsewhere, like on a Zoom platform and just the link added in?

Thank you!

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  • Hi PR, we can take a look at this as you can easily turn the Video Transcoder on and use it so the video shows up without having to use Vimeo.

    To check if Video Transcoder is enabled on your site: Go to Administration area by clicking the pencil > Click File Viewers > Click Video Transcoder > Check that it is enabled. Here is a screenshot for you: