Unable to downloading Verint Community 12 version

Former Member
Former Member

Hi Team,

I am unable to download Verint Community 12 version. 

I am planning to download from https://www.telligent.com/free-edition-download/ link and I got the below message but I didn't receive any email from Telligent to download it.

Kindly help me to download the 12 version please.

Regards,

Kiran Cherukuri.

Parents
  • Former Member
    0 Former Member

    Hi    ,

    When I upgraded the version Verint Community 11 to 12 version, I got some exception and I attached the export exception.

    Is these exceptions will be fine or I want to do some other changes for 12 versions.

    <?xml version="1.0" encoding="utf-8"?>
    <exceptions generated="2021-08-16T10:36:05.8170101Z" version="12.0.2.17146" product="Telligent Community" machineName="LAPTOP-B85L0VDS" operatingSystem="Microsoft Windows NT 10.0.19042.0">
    	<exception id="1" userAgent="" serverName="LAPTOP-B85L0VDS" httpPathAndQuery="" httpVerb="" httpReferrer="" message="Could not find stored procedure 'cs_users_Get'." type="UnknownError" ipAddress="127.0.0.1" lastOcurred="2021-08-16T10:36:04.2870000Z" frequency="7">
    System.Data.SqlClient.SqlException (0x80131904): Could not find stored procedure 'cs_users_Get'.
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
       at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean&amp; dataReady)
       at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
       at System.Data.SqlClient.SqlDataReader.get_MetaData()
       at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)
       at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task&amp; task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
       at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task&amp; task, Boolean&amp; usedCache, Boolean asyncWrite, Boolean inRetry)
       at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
       at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
       at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior)
       at System.Data.Common.DbCommand.ExecuteReader(CommandBehavior behavior)
       at Telligent.Evolution.Data.ProfiledSqlCommand.ExecuteDbDataReader(CommandBehavior behavior)
       at System.Data.Common.DbCommand.ExecuteReader()
       at Telligent.Evolution.Data.SqlCommonDataProvider.GetUserList(UserQuery query, Int32&amp; totalRecords)
       at Telligent.Evolution.Components.UserDataService.GetUsers(UserQuery query, Boolean useCache)
       at Telligent.Evolution.Components.UserDataService.GetUsers(UserQuery query)
       at Telligent.Evolution.Components.UserService.GetUsers(UserQuery query)
       at Telligent.Evolution.Api.Services.UserService.GetUsers(String[] usernames, List`1 contentIds, String emailAddress, Nullable`1 joinDate, Nullable`1 roleId, Nullable`1 lastUpdatedUtcDate, Boolean includeHidden, Nullable`1 pageSize, Nullable`1 pageIndex, String sortBy, String sortOrder, String accountStatus, String presence)
       at Telligent.Evolution.Extensibility.Api.Version1.Users.List(UsersListOptions options)
    ClientConnectionId:6b46b1f4-7c1f-4b8f-8d6e-649e1064f89b
    Error Number:2812,State:62,Class:16
    </exception>
    </exceptions>
    <?xml version="1.0" encoding="utf-8"?>
    <exceptions generated="2021-08-16T10:41:56.8411729Z" version="12.0.2.17146" product="Telligent Community" machineName="LAPTOP-B85L0VDS" operatingSystem="Microsoft Windows NT 10.0.19042.0">
    	<exception id="3" userAgent="" serverName="LAPTOP-B85L0VDS" httpPathAndQuery="" httpVerb="" httpReferrer="" message="Exception occured while running background job (Update Blog Post View Counts (Id=ab73c415-43dd-4416-8f56-f60f8d576b83, JobId=b3d30145-45a5-476f-8c87-8e4c6d06b8e2, Platform=evolution) ExecutionTimeUtc: 8/16/2021 10:30:59 AM)." type="BackgroundJobError" ipAddress="127.0.0.1" lastOcurred="2021-08-16T10:30:59.1000000Z" frequency="1">
    UnknownException: Exception occured while running background job (Update Blog Post View Counts (Id=ab73c415-43dd-4416-8f56-f60f8d576b83, JobId=b3d30145-45a5-476f-8c87-8e4c6d06b8e2, Platform=evolution)  ExecutionTimeUtc: 8/16/2021 10:30:59 AM). (An error occurred while executing a background job. The error has been logged for the administrator to review.) ---&gt; System.Data.SqlClient.SqlException (0x80131904): Could not find stored procedure 'te_Content_Views_Calculate_DailyStats'.
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
       at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean&amp; dataReady)
       at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)
       at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task&amp; task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
       at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task&amp; task, Boolean&amp; usedCache, Boolean asyncWrite, Boolean inRetry)
       at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean&amp; usedCache, Boolean asyncWrite, Boolean inRetry)
       at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
       at Telligent.Evolution.Data.ProfiledSqlCommand.ExecuteNonQuery()
       at Telligent.Evolution.Data.ContentViewSqlDataProvider.CalculateDailyViews(Guid contentViewTypeId, Nullable`1 lastProcessedDate)
       at Telligent.Evolution.Blogs.Components.UpdateBlogPostViewCountsJob.Execute(JobData context)
       at Telligent.Evolution.Components.Jobs.EvolutionJobRunner.SubExecute(JobExecutionContext context)
       at Telligent.Evolution.Components.Jobs.BaseJobRunner.Execute(JobExecutionContext job)
    ClientConnectionId:41065317-56ca-449f-a114-b0bd5fe5a8e1
    Error Number:2812,State:62,Class:16
       --- End of inner exception stack trace ---
       at Telligent.Evolution.Components.Jobs.BaseJobRunner.Execute(JobExecutionContext job)
       at ...()
       at System.Threading.Tasks.Task.InnerInvoke()
       at System.Threading.Tasks.Task.Execute()
       at System.Threading.Tasks.Task.ExecutionContextCallback(Object obj)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task&amp; currentTaskSlot)
       at System.Threading.Tasks.Task.ExecuteEntry(Boolean bPreventDoubleExecution)
       at System.Threading.Tasks.Task.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
       at System.Threading.ThreadPoolWorkQueue.Dispatch()
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
    
    </exception>
    </exceptions>
    <?xml version="1.0" encoding="utf-8"?>
    <exceptions generated="2021-08-16T10:42:06.2963304Z" version="12.0.2.17146" product="Telligent Community" machineName="LAPTOP-B85L0VDS" operatingSystem="Microsoft Windows NT 10.0.19042.0">
    	<exception id="5" userAgent="" serverName="LAPTOP-B85L0VDS" httpPathAndQuery="" httpVerb="" httpReferrer="" message="Exception occured while running background job (Update Forum Thread View Counts (Id=6db7746d-01fc-4bf4-af29-9a19635a50fa, JobId=9d0fc7da-2813-4b48-ae6d-a60854a71f85, Platform=evolution) ExecutionTimeUtc: 8/16/2021 10:30:59 AM)." type="BackgroundJobError" ipAddress="127.0.0.1" lastOcurred="2021-08-16T10:30:59.6230000Z" frequency="1">
    UnknownException: Exception occured while running background job (Update Forum Thread View Counts (Id=6db7746d-01fc-4bf4-af29-9a19635a50fa, JobId=9d0fc7da-2813-4b48-ae6d-a60854a71f85, Platform=evolution)  ExecutionTimeUtc: 8/16/2021 10:30:59 AM). (An error occurred while executing a background job. The error has been logged for the administrator to review.) ---&gt; System.Data.SqlClient.SqlException (0x80131904): Could not find stored procedure 'te_Content_Views_Calculate_DailyStats'.
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
       at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean&amp; dataReady)
       at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)
       at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task&amp; task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
       at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task&amp; task, Boolean&amp; usedCache, Boolean asyncWrite, Boolean inRetry)
       at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean&amp; usedCache, Boolean asyncWrite, Boolean inRetry)
       at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
       at Telligent.Evolution.Data.ProfiledSqlCommand.ExecuteNonQuery()
       at Telligent.Evolution.Data.ContentViewSqlDataProvider.CalculateDailyViews(Guid contentViewTypeId, Nullable`1 lastProcessedDate)
       at Telligent.Evolution.Forums.Plugins.Jobs.UpdateForumThreadViewCountsJob.Execute(JobData context)
       at Telligent.Evolution.Components.Jobs.EvolutionJobRunner.SubExecute(JobExecutionContext context)
       at Telligent.Evolution.Components.Jobs.BaseJobRunner.Execute(JobExecutionContext job)
    ClientConnectionId:41065317-56ca-449f-a114-b0bd5fe5a8e1
    Error Number:2812,State:62,Class:16
       --- End of inner exception stack trace ---
       at Telligent.Evolution.Components.Jobs.BaseJobRunner.Execute(JobExecutionContext job)
       at ...()
       at System.Threading.Tasks.Task.InnerInvoke()
       at System.Threading.Tasks.Task.Execute()
       at System.Threading.Tasks.Task.ExecutionContextCallback(Object obj)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task&amp; currentTaskSlot)
       at System.Threading.Tasks.Task.ExecuteEntry(Boolean bPreventDoubleExecution)
       at System.Threading.Tasks.Task.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
       at System.Threading.ThreadPoolWorkQueue.Dispatch()
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
    
    </exception>
    </exceptions>

    Kindly check the above exception and let me for any changes.Thanks!

  • Former Member
    0 Former Member in reply to Former Member

    Make sure you follow carefully the instructions for upgrade:  How do I upgrade Telligent Community?  

    It includes steps on how to upgrade the database.

  • Former Member
    0 Former Member in reply to Former Member

     

    I followed the same steps but still same issues are coming.

    Can you help me please, thanks

  • Are you sure your site is pointing to the right folder? The errors are referencing two stored procedures that were removed in later versions implying the database being referenced is correct but the site files are not. 

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