We've got a pretty default set-up with no custom workflows etc. I'm trying the moderation because users have had some issues with messaging. On our test system, I reported my own second account as abusive. As expected, that put me into moderation. I checked as administrator that I could see the account in the moderation queue. I then appealed from the "victim" account. But the moderator still sees the account as "not yet appealed", even if I try everything I can think of to sign in and out, refresh and so on. Whereas the "victim", if trying to appeal, is told "Thank you, your response has been submitted. Your appeal will be reviewed promptly..." In short, as administrator with moderation rights, I can't see the appeal.
How can both these settings exist at the same time? What should I check?
