Set default time zone for events

Former Member
Former Member

Is there a way for the default timezone for EVENTS to match the default timezone for the SITE?

Right now, under Administration > Site > Identification Options, our default timezone is UTC.

But, when I add a new event, the timezone list defaults to UTC - 05:00. Here's a pic of what you see when you add an event:

Can the event/calendar itself default to UTC, thereby matching the site? 

I've searched options at both the group and application level and can't see anything. 

Thanks!

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  • I am not sure what version of the product you are on so i cannot give a definitive answer, but recent versions of the product show both the timezone the event was created with and the timezone of the user who is viewing the event.

    If they are not seeing this, the user's time zone is the same as the time zone of the event (Coordinated Universal Time in your example).  If that is the case the user should check they have set the correct time zone on their account.  Or possibly you are on an older version of Community before this was implemented.

  •  we are on version 11.1.4.12924. Here is what a user is seeing, and these calendar events were created in Central time zone. 

    If the default for our site is UTC, then users have to manually adjust their time zone in order to see it in the correct time? There is no automation available that adjusts based on the user's location?

     

  • The activity stream (what you have in your picture) only displays the user time.  If you were to view the event you should see both time zones displayed.  Judging by the picture, the user has their time zone set to Coordinated Universal Time.  They need to set their preferred time zone in the community to Central Time.  They can do that by accessing their Settings (click on their avatar in the top right of the page and then click settings) or having a Member Admin update the setting in Membership Administration.  

  • Thank you and yes, this user has their time zone set to Coordinated Universal Time. Here's my question - has anyone done an automation to adjust the time zone based on the user's location? Most likely, a majority of our users have not adjusted their settings, and with a very large group of users, I would like to know if there is a better way to address this. 

  • I think I was the instigator of this mod some years ago. I feel there is something still missing. There are 2 types of events: Online and Onsite. If it is Online, then indeed, the time zone should capture the User's locale time zone. If it is Onsite then the time should be set to the Event Location. An Onsite event at 17.00 in London should show 17.00 in London but an Online event that happens for an audience at 17.00 in London should display 09.00 for a person in San Francisco. If you are interested in it I'd be willing to find a solution for it.