So I am trying to Merge a few Forums and I know the functionality was added but I can't seem to locate it. Can anyone offer some guidance?
So I am trying to Merge a few Forums and I know the functionality was added but I can't seem to locate it. Can anyone offer some guidance?
Hey Chip Martin! As an admin and when you're on the forum you want to move/merge: click on the pencil top left > click "Manage Forum" > bottom of list click "Merge Forum".
Once there, the top field is which group the other forum is located and the next field is the forum name for the one you will be merging into. The forums can be in the same group, we just give that option should the forum be in another group.
Example if I wanted to merge this forum 'Ask the Community' with 'Test Forum for GP' in the group 'GP Test Group':
Let me know if you need any additional guidance on this, happy to help!
Hey Chip Martin! As an admin and when you're on the forum you want to move/merge: click on the pencil top left > click "Manage Forum" > bottom of list click "Merge Forum".
Once there, the top field is which group the other forum is located and the next field is the forum name for the one you will be merging into. The forums can be in the same group, we just give that option should the forum be in another group.
Example if I wanted to merge this forum 'Ask the Community' with 'Test Forum for GP' in the group 'GP Test Group':
Let me know if you need any additional guidance on this, happy to help!
I am not seeing that option....I am Site Admin so not sure it would be a Permission issue.
I do have the Forum Merge Application Panel enabled.
My Version and Build is in my Signature.
Ok thanks for letting me know! I'm not entirely sure why that wouldn't be showing. Which version is the site running just to get that out of the way? Pencil > Administration > About
I'll snag someone to come take a peek at this and see if there is anything obvious I am missing.
Hi Chip, can you please provide a diagnostics export? You can download it from Pencil > Administration > About > Download Diagnostics.
I sent you a Friend Request in order to PM it to you.
Have you performed a recent upgrade? If so what version were you previously on?
A few months ago we upgraded from Version 9 I believe.
Unfortunately this is going to require having you open a support case to further dig into this issue. You can create a new support case here:
community.telligent.com/.../createcase
Ok, I'll have our IT Team do that, thanks.