Is it possible for me to change search to always search at the site level, regardless of where I am in the community? What I mean by this is: If I search on the home page of the community, it searches the entire community regardless of groups. This is what I want. The user will find content from everywhere. If I search on a group, it searches just the group I'm in unless I tell it to look at the entire community. I'd prefer it always look at the entire community, unless the user swaps it to search just the group. Can this be done? Thanks!

To exclude specific content from being searchable, you can go to Administration > Site > Search, go to the "Include" tab, and uncheck content you don't want to be searchable. For example, disabling comments would exclude comments from search results. Note that comments and forum threads/replies are different content types, so disabling comments will not affect forum content.

The recommendation of upgrading is preferred due to additional enhancements and fixes as well as the fact these are removed from the index altogether (perf), but you can force a condition on all queries that removes comments. For banner you can append ' -type:comment' on ~line 18 in searchquery.jsm. For advanced search, edit Search Result widget ~line 182 to '$searchQuery.Add("Query", "$query -type:comment")'. When you do upgrade just remove these edits.

Change default search settings?

Jillian Bejtlich over 4 years ago

Is it possible for me to change search to always search at the site level, regardless of where I am in the community?

What I mean by this is:

If I search on the home page of the community, it searches the entire community regardless of groups. This is what I want. The user will find content from everywhere.
If I search on a group, it searches just the group I'm in unless I tell it to look at the entire community. I'd prefer it always look at the entire community, unless the user swaps it to search just the group.

Can this be done?

Thanks!

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0 Patrick M. over 4 years ago

You would need to change the site banner widget's search logic itself to achieve what you want. There is no configuration for it.
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0 Jillian Bejtlich over 4 years ago in reply to Patrick M.

Can you elaborate on what you mean? How do you change the search logic?
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0 Patrick M. over 4 years ago in reply to Jillian Bejtlich

You have to customize the widget code in the site banner that is doing all the search logic. I would recommend reviewing our developer training in the Documentation area
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0 bridgettw over 3 years ago in reply to Patrick M.

Would this be the same widget I would customize to remove all COMMENTS from the search? BUT I would still like the forum area to allow search of all forum content?
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+1 Ben Tiedt over 3 years ago in reply to bridgettw

To exclude specific content from being searchable, you can go to Administration > Site > Search, go to the "Include" tab, and uncheck content you don't want to be searchable.

For example, disabling comments would exclude comments from search results. Note that comments and forum threads/replies are different content types, so disabling comments will not affect forum content.
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0 bridgettw over 3 years ago in reply to Ben Tiedt

Thanks Ben, I don't have the "Include" tab. The only tabs I have are Synonyms and Exceptions.
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0 Jillian Bejtlich over 3 years ago in reply to bridgettw

I don't have their either. I'm on 11.0.0.7924.
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0 Ben Tiedt over 3 years ago in reply to Jillian Bejtlich

That was added in 11.1.0.9731

Release Notes for Community 11

Table of Contents Version: 11.1.13.23006 - released December 9, 2022 Version: 11.1.12.21480 - released July 28, 2022 Version: 11.1.11.20244 - released April 14, 2022 Version: 11.1.10.18802 -…

Last edited over 1 year ago in Verint Community 11.x > User Documentation
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0 bridgettw over 3 years ago in reply to Ben Tiedt

So only able to have this option if upgrade to 11.1? How would I accomplish this on my current platform? I'm on 11.0.1.9083.
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0 Ben Tiedt over 3 years ago in reply to bridgettw

bridgettw said:
So only able to have this option if upgrade to 11.1?

Yes, 11.x is updated with regular service releases. The latest 11.x is recommended as it includes other minor feature improvements and bug fixes.

bridgettw said:
How would I accomplish this on my current platform?

In 11.0, you would need to modify the queries at the point they occur -- which means modifying the implementation of the Site Banner (for inline search) and the Search Result List widget (for advanced/full search) to exclude comments from results at the points where the Search API is accessed.
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0 Ben Tiedt over 3 years ago in reply to bridgettw

bridgettw said:
So only able to have this option if upgrade to 11.1?

Yes, 11.x is updated with regular service releases. The latest 11.x is recommended as it includes other minor feature improvements and bug fixes.

bridgettw said:
How would I accomplish this on my current platform?

In 11.0, you would need to modify the queries at the point they occur -- which means modifying the implementation of the Site Banner (for inline search) and the Search Result List widget (for advanced/full search) to exclude comments from results at the points where the Search API is accessed.
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