One of the most important aspects of the modern internet world is security so we have recently incorporated two-factor authentication in our open source code for Telligent, in this article I'll summarize how we achieved this.
As a business, you have decided to engage more with your audience, and plan the community platform to follow through. But, how can you make sure you’re not left as the host of a party that no-one attends?Your planning starts with the needs of y...
When it comes to integrating with Telligent Community, the questions I’m asked most are around integrating with Sitecore. I have compiled the majority of questions, with answers below, which provides useful explanation on what you can achieve w...
Social Marketing in an Online Community
Two key channels for social marketing include social networks and your website. Today, brands are using these two critical digital channels much more to increase their brand footprint.
More than likely, you are...
Success can be ever so fleeting. What seems like a great community launch so often turns into a ghost town of little or no activity.
But there’s something you can do about it. The key is to understanding the psychological motivations of your me...
You’re well aware that your community can help you engage more deeply and widely with your customers, and reap the benefits of that engagement. A great community can make the all the difference between being a world-class company that domi...
Communities of Practice are challenging. But the results can change the profession you work in for the better, and maybe even make the world a better place.
How’s that for a reason to go social?
Hearing First is an organization that suppor...
A quick Google search of ‘the benefits of an online community’ provides a plethora of encouraging results; from reducing support tickets, increased customer satisfaction, customer retention and advocacy, to improving SEO, increasing produ...
Olympus is a well-known company, operating in several markets. One of their important product lines is cameras.
Approximately two years ago, Olympus came to us (Actum) with an idea of building a community portal, based on Telligent Community 8.5. Th...