Telligent—a leader in software for customer support and digital marketing communities—is pleased to announce that it has become part of Verint, a global leader in Actionable Intelligence® solutions.

Now the same great enterprise-class customer and employee community solutions that the industry has come to know from Telligent are part of a market-leading customer engagement optimization portfolio.

Now, organizations can benefit from a single source to provide actionable intelligence across their customers’ omnichannel experiences—from voice, chat, email and web self-service, to powerful customer and employee communities.

Official press release