Community Team Announcements

Community 13 (2024 R1) Released!

Jon Allen — Mon, 22 Apr 2024 21:16:41 GMT

Announcing the availability of Community 13 (2024 R1), this release provides enhancements and improvements to the platform. No-Code Application Integrations Configurable Zapier Integration - Connect to 6000+ application and systems Community 13 (2024...(read more)

Happy Holidays! Announcements About Support Availability

Michael Kelley — Thu, 15 Dec 2022 16:13:10 GMT

To our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact our s...(read more)

US Thanksgiving Holiday Support Hours - EMEA/APAC Unaffected

Michael Kelley — Mon, 21 Nov 2022 15:01:56 GMT

To all of our wonderful customers, thank you for your trust as we continue building and supporting your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact our supp...(read more)

2022 Change Freeze Information for Verint Community Cloud Customers

Michael Kelley — Thu, 10 Nov 2022 19:56:58 GMT

As the holidays approach, we are heading into our annual Verint Cloud Environment Change Freeze. I have provided a summarized outline below with the highlights. How long is the change freeze? This freeze will run from November 23rd, 2022 through Ja...(read more)

Community 12.1 Release

Former Member — Tue, 17 May 2022 15:23:32 GMT

Announcing the availability of Community V12.1, this release provides several enhancements and improvements to the platform. Article Feedback Notifications New notifications when an article receives actionable feedback. Notifications are ...(read more)

Happy Holidays! Announcements About Support Availability

Michael Kelley — Thu, 23 Dec 2021 14:54:38 GMT

US Presidents Day Holiday Support Hours - EMEA/APAC Unaffected

Michael Kelley — Fri, 12 Feb 2021 20:18:10 GMT

To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.We wanted to ensure that you are aware that our US offices will be closed on Mo...(read more)

Verint Community 12 Released

Kevin Cunningham — Wed, 03 Feb 2021 12:00:00 GMT

We're excited to announce the release of Community 12! This release has a new mix of features for all users of Community and introduces Articles, Auditing, Peekable Content, Embeddables, Search Boosting, and more. Articles Community 12 introduces art...(read more)

US Martin Luther King Jr. Holiday Support Hours - EMEA/APAC Unaffected

Michael Kelley — Fri, 15 Jan 2021 20:35:58 GMT

Happy Holidays & Announcements About Support Availability

Michael Kelley — Mon, 07 Dec 2020 21:26:00 GMT

To all of our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impac...(read more)

US Thanksgiving Holiday Support Hours - EMEA/APAC Unaffected

Michael Kelley — Mon, 23 Nov 2020 17:44:00 GMT

To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact o...(read more)

US Labor Day Holiday Support Hours - EMEA/APAC Unaffected

Michael Kelley — Wed, 02 Sep 2020 21:17:00 GMT

To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.Next week, we will have varying office hours which will impact our support avai...(read more)

Support System Upgrade & Limited Portal Availability

Michael Kelley — Fri, 10 Jul 2020 00:00:00 GMT

To all of our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.Between Friday, July 10th @ 5:00 PM Central through Saturday, July 11th @ 8:...(read more)

Free Coffee! Verint Customers, Take 2020 State of CM Survey

Jon Allen — Fri, 14 Feb 2020 22:27:00 GMT

and Verint Community (formerly known as Telligent) is partnering again this year with The Community Roundtable (TheCR). Each year The Community Roundtable surveys Community Strategists, Managers and Practitioners...(read more)

Verint Community User Group at Verint Engage 2020 (POSTPONED)

Jon Allen — Tue, 11 Feb 2020 13:04:00 GMT

Verint Community User Group at Verint Engage 2020 We are excited to invite all Verint Community customers and partners to join us at the combined 2020 Verint Community User Group AND Verint Engage 2020 event in Dallas Texas May 18th through May 21st...(read more)