News & Updates

As a business, you have decided to engage more with your audience, and plan the community platform to follow through. But, how can you make sure you’re not left as the host of a party that no-one attends?Your planning starts with the needs of y...

I’m happy to announce that Telligent will be using Desk.com as its new customer support portal.  This will enable our customers to open support cases, interact with our support team , and see the status of all cases they, or their designat...

One of the reasons customers choose Verint Community is the flexibility and ability to make their community look, feel, and function exactly how they would like it to. Over the years we have had customers and partners build incredible communities on ...

Earlier this week I had a conversation with one of our customers that wanted to add a cookie consent message to their community site.

After researching this further I decided to put together a simple Telligent Community 9.0 widget that shows how to do this. The code is on GitHub and still requires some more improvements, but it does work:

Get the EU Cookie Consent Widget on Telligent's GitHub

What is EU Cookie Consent…

Widget Studio in Telligent Community 9.1 adds support for autocompletion and documentation improvements, immediate evaluation, global search, and more.

One of my primary responsibilities as a Sr Solutions Advisor for Telligent is delivering product demonstrations. It's something Farrukh and I do multiple times a week for new and existing customers.

So... why should you request a demo? 

First off, delivering a #demo is the best way to show off what Telligent Community can do and how it can be used to address business issues, like enabling your customers to help each other…

One of the most important aspects of the modern internet world is security so we have recently incorporated two-factor authentication in our open source code for Telligent, in this article I'll summarize how we achieved this.

We’re thrilled to release Verint Community 11 today! This release has a mix of features for all users of Community and introduces Automations - a new way to extend the Community platform. Blog Post as Another User Blog authors&nb...

Telligent is committed to building incredible products and continues to thrive with our customers support! We'll be blogging about a wide variety of topics that will help explain how we work with our customers, work with the product, and tips about how to build incredible social communities!

The Customer Success team is the face of the Telligent team and are our customer's trusted advisors and internal advocates.…