Creating and implementing custom forms

Hi,

Our client wants to add basic forms to their Community site that will allow users to contact them. They are currently using the Blog Contact Form process but this does not store anywhere and doesn't add to their CRM.

Would they be best to try and create custom widgets to create a custom form or edit an existing form e.g. Create a Forum form to send info via API?

Parents
  • The Blog Contact Form should store requests in te_Blog_BlogContactRequests table.

    There are no events used when creating a contact request, that would be the typical integration point to work with the request.  You could modify the blog email author widget to send that request to your CRM after it has been saved in Community.

    If they want control of what fields are displayed on the form and where that data goes when its submitted a custom widget would likely be the best option.

Reply
  • The Blog Contact Form should store requests in te_Blog_BlogContactRequests table.

    There are no events used when creating a contact request, that would be the typical integration point to work with the request.  You could modify the blog email author widget to send that request to your CRM after it has been saved in Community.

    If they want control of what fields are displayed on the form and where that data goes when its submitted a custom widget would likely be the best option.

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